Return Policy

Thank you for shopping with us! We want to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy. Please review the following guidelines:

  1. Returns: You may return your item(s) within 30 days from the date of purchase. To be eligible for a return, the item(s) must be unused, in the original packaging, and in the same condition as when you received them.
  2. Return Process: To initiate a return, please contact our customer service team by email or phone to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
  3. Shipping Charges: Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item received.
  4. Refunds: Once we receive and inspect the returned item(s), we will process your refund within 5 business days. The refund will be issued in the original form of payment. Please note that shipping charges are non-refundable.
  5. Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
  6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or provide further instructions for returning the item.
  7. Non-Returnable Items: Certain items are non-returnable, including but not limited to, perishable goods, personalized or customized items, and downloadable software or digital content.

Please note that the return policy stated above applies only to purchases made directly from our website. If you purchased our products from a third-party retailer, please refer to their return policy for instructions.