Privacy Policy for User in MIST webshop

At MIST, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or make purchases from our webshop. By accessing our website and using our services, you consent to the terms described in this Privacy Policy.

Information We Collect: 

Personal Information: We may collect personal information from you when you create an account, make a purchase, subscribe to our newsletter, or contact our customer support. This may include your name, email address, shipping address, phone number, and payment details.

Non-Personal Information: We may also collect non-personal information such as your browser type, device information, IP address, and website usage data. This information helps us enhance your browsing experience, analyze trends, and improve our services.

Use of Information:

Personal Information: We may use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases, shipping updates, and customer support inquiries
  • Send you promotional offers, newsletters, and marketing communications (you can opt-out at any time)
  • Customize and improve your user experience on our website
  • Prevent fraudulent activities and ensure compliance with legal obligations

Non-Personal Information: Non-personal information is primarily used to analyze website usage patterns, diagnose technical issues, and improve our website’s functionality and performance. This information may also be used in an aggregated and anonymized form for marketing and advertising purposes.

Information Sharing:

Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These parties are required to protect your information and use it only for the purposes for which we provide it to them.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights:

You have certain rights regarding your personal information, which may include the right to access, correct, update, or delete your information. If you would like to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided in the “Contact Us” section below.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

[email protected]

By using our webshop and providing us with your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Effective Date: 11/6/23